Online Counselling Sessions: How Technology has Made Support (Somewhat) Accessible to Clients During the Covid-19 Pandemic

This global pandemic has forced many of us to be creative and flexible with the way in which we complete our work. With most of us being asked to work from home, we are experiencing the challenges and conveniences of technology on a full-time basis – teleconferences, online training sessions, and, in my case, telemedicine or telehealth. Don’t get me wrong – this is not the first time that I have done online counselling. I’ve been doing video and telephone sessions for a while now, but it has not been a predominant aspect of my services. I consider myself grateful for being able to still provide support to my clients during this time, even if it is not the most ideal way of connecting with people.

After completing a little over two weeks doing video and telephone sessions, I thought it would be helpful to review the good and the not-so-good aspects of these methods, as well as, strategies that may help make this process less uncomfortable.

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